Welcome to Curitis Bertie! These Terms of Service (“Terms”) govern your access to and use of our website, curitisbertie.com, as well as any purchases made through our store. By accessing our site and purchasing our products, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our services.
1. General Conditions
✔ Eligibility – You must be at least 18 years old or have parental consent to use our website and make purchases.
✔ Right to Modify – We reserve the right to update, change, or replace any part of these Terms at our sole discretion. Changes will take effect immediately upon posting on the website.
✔ Prohibited Uses – You agree not to use our site for any unlawful purpose, including but not limited to fraud, abuse, or any actions that may harm the integrity of our services.
2. Product Information & Availability
✔ Product Descriptions – We strive to ensure that all teddy bears and related products on our website are accurately described and displayed. However, slight variations in color, size, and texture may occur due to screen settings and manufacturing differences.
✔ Stock Availability – Our products are subject to availability. We reserve the right to discontinue any item at any time without prior notice.
✔ Pricing Policy – Prices are listed in dollars, and we reserve the right to change prices without prior notice.
3. Orders & Payment
✔ Placing an Order – When you place an order through our website, you agree to provide accurate billing and shipping information.
✔ Payment Methods – We accept major credit cards, debit cards, and secure online payment options. All transactions are encrypted for your safety.
✔ Order Confirmation – You will receive an email confirmation upon successful payment. If you do not receive a confirmation, please contact us at assistanceconnect@curitisbertie.com.
✔ Order Cancellation – We reserve the right to cancel or refuse any order at our discretion, particularly in cases of suspected fraud or pricing errors. If we cancel your order, you will receive a full refund.
4. Shipping & Delivery
✔ Shipping Times – Estimated delivery times are provided at checkout but may vary due to external factors such as customs or courier delays.
✔ International Shipping – We ship worldwide, but customs duties and taxes may apply based on your location. These fees are the responsibility of the customer.
✔ Lost or Delayed Shipments – If your package is lost or delayed beyond the estimated timeframe, please contact us, and we will assist you in tracking the shipment.
For more details, please visit our Shipping Policy page.
5. Returns & Refunds
✔ We offer a 30-day return policy for eligible products in unused condition with original packaging.
✔ Refunds are issued to the original payment method once the returned item has been inspected.
✔ Customized or personalized teddy bears cannot be returned unless they arrive damaged or incorrect.
✔ Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
For full details, visit our Return Policy page or contact us at assistanceconnect@curitisbertie.com.
6. Intellectual Property Rights
✔ All content on curitisbertie.com, including product images, logos, text, and designs, is the intellectual property of Curitis Bertie.
✔ Unauthorized reproduction, modification, distribution, or commercial use of our content is strictly prohibited.
7. Privacy Policy
✔ We value your privacy and take necessary measures to protect your personal information.
✔ Your data is collected for order processing, customer support, and marketing purposes (only with your consent).
✔ We do not sell or share your personal information with third parties except for essential service providers such as payment processors and shipping carriers.
For more information, please review our Privacy Policy.
8. Limitation of Liability
✔ Curitis Bertie is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
✔ We do not guarantee that our website will be error-free, uninterrupted, or completely secure at all times.
✔ Any reliance on product descriptions, reviews, or other website content is at your own risk.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of America, without regard to conflict of law principles. Any disputes shall be resolved through negotiation or, if necessary, legal action in the appropriate courts.
10. Contact Us
If you have any questions regarding these Terms of Service, please feel free to reach out to us:
📧 Email: assistanceconnect@curitisbertie.com
🌐 Website: curitisbertie.com
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for choosing Curitis Bertie, where we bring comfort and joy with every teddy bear!